About Xtel Communications

Why Choose Xtel For Your Telecom Services?

We’re a Geo-Redundant Facilities-based Carrier

We maintain, operate, and monitor our fiber optic backbone, voice platforms and Data Centers located in Philadelphia, PA and Dallas, TX. Each data center is part of an “active-active” clustering network architecture, which allows for immediate service failover and load balancing between the data centers. Each data center is annually recertified for major compliance frameworks including FedRAMP, FISMA, SSAE18, HIPPAA, PCI-DSS and Privacy Shield – GDPR.

This attention to detail means your services will traverse a highly resilient network, providing you with industry leading service availability, quality of service and security.

Through Xtel’s Network Operations Center (NOC), all network assets and customer connections are monitored 24x7x365. This structure keeps monitoring duties in-house, which help mitigate service issues, accelerate trouble ticket resolution and controls costs. This thoughtful network monitoring approach allow our customers to realize significant savings and peace of mind.

We’re a Single-Source Communications Provider

Using a single provider for all data and voice needs saves money and provides peace of mind. We frequently bundle our services together to provide outstanding cost savings for our customers, and using one vendor means less internal vendor management. Whatever your issue, there’s only one phone call to make!

We’re Exceptionally Reliable and Consistent

Xtel has been under the same ownership and management for over 25 years. This strong, consistent leadership means you can rely on us to be there for you whenever you need us.

About Xtel Communications

Xtel Communications was founded on the guiding principle that providing superior communications services at competitive prices helps form the backbone of successful businesses.

Xtel was incorporated as an Inter-Exchange Carrier (IXC) in 1994. Since then, we’ve grown from a provider of switched and dedicated long distance, toll-free, and calling card services into a specialist in the field of innovative and emerging voice and data solutions that include Unified Communications, Network Security, Network Connectivity and Voice services.

With more than 25 years of experience, Xtel is widely recognized for our exceptional commitment to the telecommunications needs of government entities, school districts and businesses of every size. We believe in implementing smart communication solutions, not just technology for the sake of technology. All of our solutions are individually tailored to the organization’s needs, goals and budget.

We keep our clients ahead of the curve in today's dynamic business world.

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