About Us

About Xtel

Xtel Communications was founded on the guiding principle that providing superior communications services at competitive prices helps form the backbone of successful businesses.

Xtel was incorporated as an Inter-Exchange Carrier (IXC) in 1994. Since then, we’ve grown from a provider of switched and dedicated long distance, toll-free, and calling card services into a specialist in the field of innovative and emerging voice and data solutions that include Unified Communications, Network Security, Network Connectivity and Mass Notification.

With more than 25 years of experience, Xtel is widely recognized for our exceptional commitment to the telecommunications needs of government entities, school districts and businesses of every size. We believe in implementing smart communication solutions, not just technology for the sake of technology. All of our solutions are individually tailored to the organization’s needs, goals and budget.

We keep our clients ahead of the curve in today's dynamic business world.

Why Choose Xtel For Your Telecom Services?

We’re a Facilities-based Carrier

We maintain, operate and monitor our fiber optic backbone and Data Center located at 401 N Broad Street in Philadelphia. Through Xtel’s Network Operations Center (NOC), all network assets and customer connections are monitored 24x7x365. This structure keeps monitoring duties in-house, controls costs and allows our customers to realize the significant savings that come from managing these responsibilities close to home.

Our state-of-the-art telecommunications network boasts leading edge digital switching and fiber optic technology for incomparable service delivery. Designed with multiple redundancies and equipped with several disaster avoidance features, the main Xtel Data Center in Philadelphia, PA, is well defended against a variety of threats that contribute to network outages. These highly sophisticated technologies include environmental and static control systems, dual power feeds from different power stations, battery-backed power, and gas-based fire suppression. In the event of any network failure, route diversity and border gate protocols deliver instantaneous route changes to keep network activity online. The bottom line for our customers is that their service continues, uninterrupted.

We’re a Single-Source Communications Provider

Using a single provider for all data and voice needs saves money and provides peace of mind. We frequently bundle our services together to provide outstanding cost savings for our customers, and using one vendor means less internal vendor management. Whatever your issue, there’s only one phone call to make!

We’re Exceptionally Reliable and Consistent

Xtel has been under the same ownership and management for 24 years. This strong, consistent leadership means you can rely on us to be there for you whenever you need us.

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