MS Teams

MICROSOFT TEAMS + XTEL BUSINESS PHONE

Already running on Microsoft Teams but looking for an upgraded, enterprise phone solution? Xtel’s unique network architecture allows organizations to customize Microsoft® Teams and overlay Xtel’s superior voice platform in the MS Teams application. You’ll get the best of both platforms with our new, seamless integration.

Xtel’s Microsoft Teams + Business Phone integration allows organizations to take full advantage of Xtel’s premium telephone features not available directly from Microsoft® voice service. These upgraded features include Auto Attendant, Quality of Service (QOS) monitoring, Contact Center deployment, Hunt Groups, Call Recording, and other UCaaS features.

OPERATIONAL BENEFITS OF XTEL’S
MS TEAMS PHONE INTEGRATION

• Reliability of Xtel’s Geo-Redundant Network
• Easy to Use Admin Panel
• Quick Deployment
• Highly Scalable
• Super-Responsive Support

Xtel’s integration enhances business phone services directly through the MS Teams client, but retains control over call hosting and functionality to provide best-in-class telephony within the MS Teams client.

UNLOCK PREMIUM, ENTERPRISE
PHONE FEATURES WITH XTEL

Enable inbound and outbound calling via the MS Teams-enabled application on desktop, mobile, or tablet.  Xtel’s integration includes essential business phone components on all devices including extension dialing, presence, and shared line appearance.

Xtel’s Best-in-Class, Upgraded Phone Features:

• Leverage Xtel’s PBX Features
• Integrate with Legacy Phone Systems
• Advanced Disaster Recovery with Geo-Redundant Data Centers
• Integrate Call Presence
• User and Admin Portal to Change Phone Settings
• Non-Teams Phones Supported
• Extension Dialing Supported

XTEL’S MICROSOFT TEAMS DIRECT ROUTING

Xtel ‘s Direct Routing is a great option for organizations that already use MS Teams and want to make and receive calls with customers and colleagues outside their MS Teams environment.

At a lower cost month over month, clients maintain control of dialing and PBX functionality while adding access to superior support from Xtel. With Xtel’s Direct Routing for Teams, clients hit the ground running and avoid high upfront costs and long implementation timelines. Xtel deploys quickly and easily at a savings to you.